Downloads

Download hotComm CL

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hotComm CL is a Windows product. You can download and install it and use it in hotComm rooms and events that allow hotComm CL.

Only if you are a current CL user, then please read the following.

Introducing CL Plus - an innovative CL license providing unlimited lifetime access to more powerful features.

• CL Plus users can choose multimedia recording in the industry-standard .wmv format for both audio and charts where permitted instead of just audio.
• CL Plus users can create custom Abbreviation/Expansion messages to complement the standard set. You can add your own custom .wav files and emoticons.
• CL Plus users have access to the hotScript feature to isolate transcript postings to display only those from their preferred colleagues.
• CL Plus users will be highlighted in the Room List as a CL Plus user. Your lifetime CL Plus license one time fee is only $65.95 so install the regular Upgrade then visit our order page and sign up now.

Your lifetime CL Plus upgrade one time fee is only $65.95 visit our order page and sign up now.

How to Install CL

To download and install hotComm CL:

1. Click the Download hotComm CL button. When you get the File Download window, Select Open or Run, not Save. .

   	Do not uninstall before updating. Select Open or Run, not Save. You MAY need to re-start your computer after some updates. The current revision is: 7.50.065x (4.6Mb)
   	Or, to install hotComm CL with the connection shortcut builder, click the CL with Shortcut button.

   
   
   
   
2. Run the installer (hclsetup.exe). If you selected Run or Open, it starts automatically. Follow instructions in the installation screens.
   
   
3. At the end of the installation program, hotComm starts.
   
   If your privacy or security products challenge hotComm, always allow hotComm to access any site.
   
   
4. If you get a message saying you need to update, it usually means that you have a copy of the old installer saved on your computer. Click here to update: Update CL. Click here for About the Update Notice.

Test Audio and Connection

1. Important! To verify that your computer will work correctly with hotComm technology, click this link: Audio Test and wait at least 15 seconds for the pre-recorded message. The hotComm CL password is: test.
   
   
2. Disconnect from the Audio Test room and connect to your room or webinar.
   

Connect to Room or Webinar

To join your room or webinar, click the link in the instructions given you by the room or webinar organizer.

About the Update Notice

The Update notice means that your copy of hotComm is not updated to the revision required for the room you want to join. Your hotComm revision number is shown on the top line of your hotComm window.

If you get the "Update required" notice, you probably have an old copy of the installer saved on your computer. (Windows is running the saved copy instead of the new one you just downloaded.) To fix this, delete any saved copies of hclsetup.exe, delete Temporary Internet Files, and try again.

How to Delete Saved Installers

Find and delete all copies of the installation program (hclsetup.exe):

1. Open the Windows Start menu. Select Search or Find.
   
   
2. Select Files and folders, and type hclsetup.exe as the filename. Click Search.
   
   
3. Highlight all files that were found and press the Delete key.
   
   
4. Close the search or find windows.
   
   

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hotComm Auto Updates

Dial-up and Satellite users should disable hotComm auto updating, for speed reasons. To do this:

1. Start hotComm CL.
   
   
2. Right-click the hotComm headset icon in your Windows taskbar, and click About hotComm CL
   
   
3. In the About hotComm window, un-check Allow Auto Update and Allow Auto Download.

How to Delete Temporary Files

Windows Control Panel    Internet Explorer    AOL    Netscape   

How do I delete Temporary Internet Files (clear cache)?

• Windows Control Panel - delete Temporary Internet Files:
  
  Windows Vista
  
  1. Click the Windows Start menu.
  2. Select Control Panel, (or Settings and then Control Panel).
  3. Select Internet Options, (or Network and Internet Connections and then Internet Options).
  4. Under Browsing History, click the Delete button.
  5. In the Delete Browsing History window, click the Delete Files button.
  6. When asked if you are sure you want to delete all temporary Internet files, click Yes.
  7. To close the windows, click Close, then Ok
  
  Windows XP
  
  1. Click the Windows Start menu.
  2. Select Control Panel, (or Settings and then Control Panel).
  3. Select Internet Options, (or Network and Internet Connections and then Internet Options).
  4. Select the General tab.
  5. In the Temporary Internet Files section, click the Delete Files button.
  6. Do not check the clear Offline Content box. Click Ok.
  7. Close the Internet Properties and Control Panel windows.
  
  
  
  
• Internet Explorer - delete Temporary Internet Files:
  
  Internet Explorer 7.0
  
  1. Open Internet Explorer.
  2. Select the Tools menu.
  3. Select Internet Options.
  4. Under Browsing History, click the Delete button.
  5. In the Delete Browsing History window, click the Delete Files button.
  6. When asked if you are sure you want to delete all temporary Internet files, click Yes.
  7. To close the windows, click Close, then Ok.
  
  Internet Explorer 6.0
  
  1. Open Internet Explorer.
  2. Select the Tools menu.
  3. Select Internet Options.
  4. Select the General tab.
  5. In the Temporary Internet Files section, click the Delete Files button.
  6. Do not check the clear Offline Content box. Click Ok.
  7. Click Ok to close the Tools window.
  
  
  
  
• FireFox (Mozilla) - clear cache
  
  Firefox 3.0
  
  1. Open FireFox (Mozilla).
  2. Click the Tools menu.
  3. Click Clear Private Data.
  4. Check Cache. Note that any other checked items will also be cleared, so un-check any that you do not want to clear.
  5. Click the Clear Private Data Now button.
  
  Firefox, older versions
  1. Open FireFox (Mozilla).
  2. Click the Tools menu.
  3. Click Options.
  4. Click Privacy.
  5. Click the Clear button for Cache.
  
  
  
  
• Safari - clear cache
  
  Safari 3.1.2
  
  1. Open Safari.
  2. Click the Edit menu.
  3. Click Empty Cache....
  4. When asked if you are sure you want to empty the cache, click the Empty button.
  
  
  
  
• Opera - clear cache
  
  Opera 9.5.2
  
  1. Open Opera.
  2. Click the Tools menu.
  3. Click Delete Private Data.
  4. In the Delete Private Data window, click Detailed Options.
  5. Check Delete Entire Cache. Note that any other checked items will also be cleared, so un-check any that you do not want to clear.
  6. Click Delete.
  
  
  
  
• AOL - clear browser cache:
  
  AOL 9.0
  
  1. Click Settings.
  2. Select the Index tab, and click Internet [Web] Options.
  3. Under Browsing History, where it says to Delete temporary files, cookies, saved passwords, and web form information, click Delete.
  4. Wait while the files are deleted, then click OK.
  
  
  AOL 7.0
  
  1. In Keyword, enter: PREFERENCES. Or, on the Settings menu on the AOL toolbar, click Preferences.
  2. In the Organization section of the Preferences window, click Internet Properties (WWW).
  3. In the Temporary Internet Files section, click Delete Files.
  4. Click OK.
  
  
  
  
• Netscape - clear browser cache
  
  
  1. Open Netscape.
  2. Click the Edit menu.
  3. Click Preferences.
  4. Click Advanced. It expands to show a list of options.
  5. Click Cache.
  6. Click Clear Memory Cache.
  7. Click Clear Disk Cache.
  8. Click OK.

Netscape Download Manager - remove installation file

1. Click the Tools menu.
2. Click Download Manager.
3. Highlight the hotComm installation program and click Remove from list.
4. Close the Download Manager window.

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