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Features and Benefits
Peer Networking Technology
Uses existing desktop power.
Leverages existing desktop investments.
Avoids server investment, management and maintenance.
Avoids passing content through public servers or storing it on hosted ASPs.
Because your peer list and file list remain located on your own computer, and not
on remote servers, they are private and secure.
Instant messaging.
Collaboration.
Online meeting.
File sharing.
Data replication.
Automatic backup and recovery.
VNS Server
Maintains common addressing and presence management.
Optimizes network organization and efficiency through peer history.
Allows optional content pass through if direct peer networking is not possible.
Entirely transparent operation to network administration.
Automatic Address Redirection
Allows addressing of your computer with a standard Internet URL, even if you are
behind a firewall or router with Network Address Translation (NAT).
To and from connections anywhere, any time through any Access Provider
Windows Client
Uses the power of the most widely available operating system. A single version of
the hotComm client runs on all Windows platforms.
Java call-in client
The call-in capability is available to customers regardless of platform.
Customer service
Online software support.
Online Sales
Immediate access to corporate experts.
Security
Secure, encrypted transmission of all content passed between peers -- including
text, files, and voice -- prevents unauthorized access to your data.
Signed components
Components you download and install are validated as coming from an authorized vendor.
Scalable
There is no limit to the number of licenses you can deploy, and up to 255 may participate
in a single session.
Group presentations, spontaneous meetings and corporate announcements.
Chat / IM / Multi-media collaboration
Text chat
Text chat is a basic feature of all chat and instant messaging products.
Word by word transfer
Word-by-word display of text lets you communicate immediately, as you do in real
speech. Those who prefer to edit their messages in their entirety can opt to send
the message at the end of a paragraph.
Flexible, free form, responsive communication.
Text formatting
You can format the text features you see for easy reading. Select bold or italics
to identify questions or represent emphasis
Abbreviation Expansion
Keystroke-saving prepared responses let you send commonly used messages quickly.
You type an abbreviation and it automatically expands into the prepared message.
You type h1, the peer sees: "Hi, this is Janet in Support. How can I help you?"
Send sounds
Liven up your session with prepared sound effects that can be heard and also seen
in the text chat.
Voice chat (VoIP)
Multi-participant, encrypted voice chat lets you talk as well as type.
Peers can stay focused visually on the material you're displaying, while hearing
your comments.
Provide commentary for a multi-media presentation.
Comment on a document while updating content.
Silence detection
To improve network efficiency and avoid wasted bandwidth, voice chat stops sending
packets when you have been silent for some time. Packet transfer resumes automatically
when you speak again.
hotWeb
Direct presentation of Web pages lets you illustrate a point or provide necessary
information immediately to a peer or caller.
Peers can share web page navigation, to cooperatively share or find information.
Take callers to the right page on your Website, or to a page in your online User
Guide.
hotWeb favorites list
Your Internet Explorer Favorites list is directly accessible in hotWeb, for easy
delivery of prepared material.
Set up a prepared Web presentation. Automate web tours by combing Abbreviation Expansion
and hotWeb.
hotCam
Quickly sending a screenshot of a document or any other open window on your desktop
is another way of presenting information right now to a single peer or many in a
group. Support is available for distribution of static images, timed refresh updates
and dynamic streams.
Show the result of a database query.
Share current status on your desktop, even dynamic feeds.
Help desk diagnostics.
Drag & Drop file transfer
When you need to send someone a file immediately, you can drag it from anywhere
on your computer and drop it into hotComm. The file is transferred immediately
The file opens in the application the recipient has associated with that type of
file. The recipient can see it, save it, and work on it.
Send any file now.
Transcripts
Transcripts provide records of the text portions of your hotComm chat sessions,
with indications of files sent and pages visited.
You can print, save, and send emails of the transcripts.
Selecting the email option automatically launches your default mail program and
embeds the session transript in the message. Just add the recipients name and press
Send
Presence
Online / Offline indicators alert callers to your availability.
Multiple online-but-busy status settings let you explain why you're not available.
Instantly identify peer availability on your desktop.
Online / Offline detection presents an alternate button graphic when a peer is offline.
A peer presence indicator lets you know which peers are currently online for file
sharing.
Alert when peer comes online
Optional notification when a peer comes online lets you avoid constantly checking
for someone you need to communicate with.
While-you-were-out emails and notes
You can send emails and hotComm notes to unavailable peers to let them know that
you tried to reach them.
A short message can move a project ahead, even in the absence of a chat.
Invite peers
Add experts, individual peers, and groups to an session (up to 255).
Hold a multi-office staff meeting.
Invite groups
Invite a group of peers to a session, to include an entire office group at the same
time.
One click invites all the group members.
Eject peers
Unruly peers can be ejected from a session by the host.
Concurrent sessions
Multiple concurrent sessions (up to 255 concurrent sessions) let you:
* Take multiple calls at once.
* Hold a private session with other meeting participants without leaving the main
session or being visible to the main session members.
Support calls.
Sales calls.
Privately discuss a negotiating point with your team before presenting it to the
entire meeting.
Security
Public key encryption for all content (except for hotWeb navigation to insecure
web sites).
Private key encryption
Private key encryption is optional for sessions between peers.
Prearrange your total privacy.
IM-Live - Instant Online Response Button
You can be reached at the click of a button on your Web page. All the caller needs
is a browser.
For use with: Support, Sales, Review teams, or Experts.
Email signature
You can include the button and/or an active link in your email signature, for immediate
feedback.
For use with: Support, Sales, Review teams, or Experts.
Customizable
For the button, use your own graphic or one of the hotComm standard graphics.
The IM-Live client window can be customized with options such as: your photograph,
an email link, sounds, your own wallpaper.
Notification
Audio and visual notification of an in-coming call alerts you to the new call.
Reference
You know the source of your caller, through a hotWeb display of the Web page where
the link was launched.
Optionally, you can add referrer codes to the active links, for more specific identification
of the source.
Did they call from the Products page, the Support page, the Sales page, or the User
forum?
Independent File Sharing
Transfers
With hotComm, you can leave files for other peers to copy at their convenience.
You do not need to be involved in a chat session in order to transfer files.
Backups.
Data replication.
Work flow.
Collaborative projects.
Any file type
You can transfer any type of file, not just files that you might display during
a chat session.
You can transfer any file that your computer can see, including files on CD and
network drives.
Documents.
Music.
Programs.
Photographs.
Presentations.
Auto Update
Once a peer has made files available to you, you can schedule updates automatically,
to ensure that you always have the latest version.
Automatic Backup
Collaborative edits.
File synchronization.
Security
Your data is secure. Each peer sees only a folder of files you are making available
to that peer.
The folder contains encrypted keys to access the data files, not the actual files.
The file list is private, located on your computer, not on a public server.
Visitors to your Website can see material in specific folders on your computer only.
Notification
Notification of uploads and downloads lets you know when a peer is downloading files
from you.
Notifications are maintained in a log for future references.
Status indicators
Graphic status indicators identify files that have been added, updated or deleted
in your folder on the peer's computer, so you can manage your InBox easily.
Content Search
If you are looking for a file, you can do a wildcard search to see if the file is
available, without knowing which peer might have made it available to you or to
a peer group that includes you.
Find a specific file.
List all .DOC files.
List all .MP3 files.
ezPeer - Web Publishing
Local web site
Host a web site on your local computer, without uploading to an ISP host or negotiating
for a fixed IP address.
You can publish any page that does not require server-side scripting support.
URL address
hotComm address redirection lets others access your local web site with a standard
Internet URL.
www.mysite.ezpeer.net
Peers
Peer list
Your peer list is private, located on your own computer, not on a remote server.
Add peers
You can add peers quickly and easily.
Simply look for their email address, select Add Peer and they are added to your
personal or group peer list.
Import peers
For convenience, you can import addresses from email exports and choose which to
add as peers. Outlook, Outlook Express, and Netscape export formats are supported.
Share peers
You can send peer addresses to others, for easy populating of their peer lists or
work sharing.
Support callbacks.
Block peers
To prevent unwanted connections from specific peers, you can block them either temporarily
or permanently.
Peer groups
For easy management of groups of peers, you can set up peer groups. You can invite
the group to a session, or share a file with the group, with a single command.
UI Features
Auto start
For full-time hotComm availability, your system can invoke hotComm automatically
on computer startup.
Hide when minimized
To maintain an uncluttered look, you can hide the larger hotComm tab when you minimize
hotComm, leaving only the small icon in the Windows taskbar.
Appearance
With moveable, resizeable "sticky" windows, you can adjust the hotComm appearance
as you need. Each session can have a different appearance.
Small, always open for quick presence checking.
Large, to accommodate a large amount of text.
For more information, please visit hotComm,
IM-Live and ezPeer
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