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How to Unlock/Purchase hotComm Lite

Document number: hlfaq.002
Copyright (c) 2002 1stWorks Corporation. All rights reserved.

For prices and ordering information, see Order.

When you purchase hotComm Lite, you are sent an email from 1stWorks Corporation containing an Unlock Code.

To apply the unlock code:

  1. Open the email containing the Unlock Code.

  2. Highlight all 24 characters, starting with HCL, and press CTRL+C (the control key and C at the same time).

    Register window

  3. Start hotComm Lite. Look for the hotComm Lite icon (headset) in the lower right corner of your screen (near the Time).

    hotComm Lite icon location

    ... and wait for hotComm to go online.

    hotComm Lite icon location

  4. Select Registration and then Enter Unlock.

  5. You should now see the Unlock code field. Click in it, and then press CTRL+V (the control key and V at the same time). This should copy the unlock code into the field.

    Register window

  6. Click Enter. (Note: the Enter button is grayed out until you enter the correct number of characters in the Unlock field.)

  7. Wait for a response from us. You should see the message "Unlock code processed".

    Register window

    If you see the message: "No response from registration server. Please try again later", please click Cancel and try again later.

  8. Click Done to close the Registration window.