FAQ - Direcway Satellite
Document number: faqDW-01
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If you connect through a Direcway Satellite, hotComm may initially configure itself to go through a proxy server. The status on the bottom line of your hotComm window may show as Online-Tunnelled, or you may not be able to connect at all to the 1stWorks Network (you remain Signed-Out).
- Left-click on the Online-Tunnelled or Signed-Out message.
- In the hotComm Proxy Settings window, first write down any information you see in the proxy server and webport fields. Then, click Directly, and then Ok.
- Close hotComm.
- Restart your computer, restart hotComm, and try again.
hotComm should be able to connect to the 1stWorks Network, and your online status should change to Online-Proxied or Online-Direct.