Help

Document number: HClite.35.01
Copyright (c) 2001-2004 1stWorks Corporation. All rights reserved.

Help provides quick information for hotComm Lite.

For more information see the online User Guide.
Click here to print this document.
For questions and trouble-shooting, see the hotComm Support page.

To see the Help in a browser instead of in the hotGuide window, click the hotGuide titlebar and then press CTRL-N (the Control and N keys at the same time).

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Register, Export-Import, Licenses

When you install hotComm Lite, you create an identity account and activate it with an 8-character Activation Key, or you import a license that you previous exported from another computer. See Register a new account.

When you purchase, you are sent a License Unlock Code that you apply in the software to activate your license time. When that license expires (or before), you renew by purchasing a new license and applying a new License Unlock Code. See Licenses.

Optionally, you can export a copy of your license and import it into other computers. You can then run hotComm Lite from any of those computers, but you can only log in from one at a time. See Export-Import.

If you want to register more than one copy of hotComm Lite, you must use a unique email address for each registration.

Register a new account

To register a new identity account:

In the "Your hotComm Lite Identity" window, enter:

Identity - the name or nickname you want to be known as in the rooms or sessions.

Target server and room - the address of the room you visit most often. You can change this later.

Email address - the email address for this hotComm installation. You must have a unique email address for each hotComm registration.

and click Next

This sends a request to the 1stWorks Registration Server to create an identity account for you. The account is based on your email address.
In the "Activation Key" window, paste or type the Activation Key that you are sent. This is an 8-character key. It is sent by email to the address you entered on the prior screen, from hotComm Registration (Registr@1stWorks.com).

Note: Check your email spam filter account. If you do not receive it, send an email to support@1stWorks.com, requesting a copy. Be sure to include the email address you gave for the registration.

You can close hotComm while you wait for the Activation Key. Click Back, which takes you back to the "Your hotComm Lite Identity" window. Then click Cancel. The next time you start hotComm, it will open directly to the Activation Key window.
After entering the Activation Key, click OK. This automatically starts hotComm.

Export-Import

To export a copy of the license from your computer:

Right-click the hotComm icon in the lower right corner of your Windows taskbar and select Export License. (Note: trials and expired licenses cannot be exported, only current, valid licenses.)
Create a temporary password to use for the export, and click OK.
Write down the email address and the temporary password shown. You need them for the import.

To import a previously exported license:

In the "Your hotComm Lite Identity" window, enter:

Identity (required) - the name or nickname you want to be known as in the rooms or sessions.

Target server and room (optional) - the address of the room you visit most often. You can change this later.

and click Import License

In the "Import License" window, enter the email address you used in the computer you exported the license from (if different than what you see) and the temporary password you created for the export.

Note: the email address MUST be the same as that for the license you exported.
Click OK. The license will be imported when hotComm starts.

Licenses

Purchasing a new license

You purchase a license online at www.hotcomm.com/order.asp. See the License FAQ on that page.
After your purchase, you are sent two emails:
- Paypal@1stWorks.com sends an email confirming payment.
- License Manager (Regist@1stWorks.com sends an email containing a 24-character License Unlock Code. The email includes instructions for how to apply the unlock code.
Note: Both emails are sent to the email address you gave PayPal. Check your email spam filter. If you have not received the unlock code within 2 hours, send an email to support@1stWorks.com, requesting a copy. Be sure to include the email address you gave for the registration.

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Basics

To use hotComm Lite:

Start hotComm Lite	Double-click the hotComm Lite startup icon on your desktop. - or - Select hotComm Lite from the 1stWorks hotComm Lite entries in your Windows Start menu.
Get online	Wait while hotComm connects to the 1stWorks Network. When the earphones on the hotComm headset icon in your Windows taskbar (lower right corner of your desktop) change from white to red and blue, then your hotComm is online.
What you see	This opens an empty hotComm Lite window.
Connect	After a moment or so, you are prompted for a Target site. The Target is either the IM-Live site of a hotComm user (such as: chrisweb), or the name of a hotComm Room (such as: support). Note: To open the Target prompt yourself, click the Connect button (Person) in the hotComm Lite toolbar.
Then what?	When a connection is made, you see: Transcript - the top white panel shows connection and other information. Typing area - the lower white panel is where you type to post messages. Invited List - a list of moderators and attendees. Everyone sees a green ball next to their own name in the Invited List. The other symbols indicate the hotComm product and connection status of the other users. To send a Private Message, double-click the name of the person in the Invited List. To change from word-by-word typing to line-by-line, click Word on the bottom line of the hotComm window. Explore: Right-click on the name of the person in the Invited List. Right-click on the tiny hotComm icon in the lower right corner of your Windows task bar. Right-click on the Smiley face icon on the bottom line of the hotComm window.
Close session	To close a session, click the Close button (Red X) in the hotComm Lite toolbar.
Close hotComm Lite	To close hotComm Lite, click the Windows Close button (X) in the upper right corner of the hotComm Lite window.

More Information: See hotComm Lite in the online User Guide.

Change Identity

To Change Identity, double-click your identity nickname in the right corner of the bottom line of the hotComm window.

Simple Control

When Simple Control is enabled, several toolbars and buttons are hidden. hotComm Lite ships with Simple Control enabled.

To disable Simple Control, right-click the Smiley face icon on the bottom line of the hotComm window and un-check Simple Control.

hotComm Icon Menu

The hotComm Lite icon menu contains options for managing your hotComm Lite. To see the menu, right-click the hotComm icon (headset) in the lower right corner of your Windows Taskbar.

Some of the options are:

Exit. This stops the hotComm Lite program.
Registration. Select this to enter the Unlock Code provided when you purchase hotComm Lite.
Change Identity / Target Site. Select this to check or change your Identity or Target.
Connect to Target Site. Select this to connect through hotComm Lite. It brings up the Target prompt.
Autostart. To start hotComm Lite automatically when Windows starts, select Auto Start hotComm Lite.

More information: See hotComm Lite in the online User Guide.

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Features

hotComm Lite has many features. The features below use the lower white panel, under the Middle Toolbar. Also see: Middle Toolbar, View Selector, and Top Toolbar.

Text chat

Type in the panel underneath the Middle Toolbar. A transcript of messages and responses appears in the panel above the Middle Toolbar.

Text messages are sent word-by-word (one word at a time), as you type, but press the Enter key when you're done with the paragraph.

Drag & drop
file transfers

During a session, you can instantly send a file to the other hotComm and Java users in the session.

Using My Computer (or other file system manager), find the file, highlight its name, and drag it into the panel under the Middle Toolbar. The file opens automatically in a hotWeb window if the user has an application associated with the file type. (If there is no associated application, then the user can save the file without opening it.)

You can markup the file using Transparent Collaborator or edit it with Collaborate.

hotComm automatically saves the file in the user's hotComm/UPLOADS folder.

Important Reminders: All hotComm Messages are totally PRIVATE between you and your session users. Please respect Copyright Law when making file transfers.

More information: See Drag & Drop File Transfers and hotWeb in the online User Guide.

See the online User Guide for other features, such as hotDayTrainer.

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Middle Toolbar Features

These are the Middle Toolbar features. Also see: Features, View Selector, and Top Toolbar.

Note: The Close button appears, and the hotCam button disappears, when Simple Control is enabled. To enable or disable Simple Control, right-click on any visible toolbar, and select Simple Control from the menu.

Middle Toolbar

Voice (VoIP)

You can chat by voice, using Voice over IP (VoIP) technology. The Voice button shows the type of Voice Chat available for the current session:

Stays on
Click the Voice button to turn the microphone on. The microphone stays on until you click the button again.

This method is available unless your session includes IM-Live Java users who are not running freeSpeech.
Push-to-talk
Press-and-hold the Voice button while you record a message. The message is played when you release the button.

This method is available if any session participants are IM-Live Java users who are not using hotComm freeSpeech.

Note: freeSpeech is the IM-Live streaming audio Java applet that gives IM-Live Java users the ability to speak as well as hear. Without freeSpeech, Java users can hear but not speak.

To change volume settings, right-click the Voice button to change volume settings.

More information: See Voice Chat in the online User Guide.

Sounds

hotComm provides a set of sounds that you can send during a session. hotComm and IM-Live Java users can hear the sounds through their computer speakers, and see text such as <Applause!> in the panel above the Middle Toolbar.

To send a sound, click the Send Sounds button (Ear) and select a sound from the menu.

More information: See Sounds in the online User Guide.

hotCam
screenshots

During a session, you can send screenshots of your desktop or material on a scanner or other Twain device.

To send a screenshot, click the hotCam button (camera), bring the open window to the front by clicking on its titlebar, and click anywhere in the window area. hotCam shoots the picture and sends it. On each user's computer, the screenshot displays in a hotCam window, and is saved automatically in the user's hotComm/UPLOADS folder.

hotCam can send images in several methods:

still (one-time screenshots)
still collaborative (screenshots that you can mark up)
timed (repeated screenshots of the same window)
Twain captures (images captured through a device that supports Twain, such as a scanner).

To set a method, right-click the hotCam icon (camera) and select an option from the hotCam menu.

For a Twain capture, right-click the hotCam icon and select a device from the hotCam menu. The hotCam icon changes to a framed painting. Then, left-click the hotCam icon. This opens the device's software interface, which you can use to adjust settings.

More information: See hotCam in the online User Guide.

Connect

To connect with a hotComm user, click the Connect button. In the Connect window, enter:

Target IM-Live Site: (for example: relay)	The IM-Live or ezPeer website you want to connect to.
Optional Room Name: (for example: sales)	If you are going to a Room at the website, enter the name of the room. If you are going to join an existing session (but not a room), enter 1. If you are inviting the host to a new session, leave blank.

To close the session, click this Close button.

Note: Although this closes your session, hotComm Lite continues to run. To completely exit hotComm Lite, right-click the headset icon in the lower right corner of your Windows taskbar and select Exit.

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View Selector Toolbar

These are the View Selector Toolbar features. Also see: Features, Middle Toolbar, and Top Toolbar.

Note: The View Selector toolbar disappears when Simple Control is enabled. To enable or disable Simple Control, right-click on any visible toolbar, and select Simple Control from the menu.

View Selector

Invited Users Panel	To show or hide the Invited Users Panel, click the Invited Users button (yellow window). This panel shows the nicknames of everyone who is connected in this session.
hotWeb	To show or hide the hotWeb toolbar, click the hotWeb button (Globe). During a session, you can show Internet pages to the others in the session. To send a web page, enter its address in the hotWeb toolbar, in the Address field. The pages display in a hotWeb window. You can: Navigate jointly. Select Navigate or Full Control from the hotWeb Collaborate menu, and then click the links. Mark-up the page using Transparent Collaborator. More information: See hotWeb in the online User Guide.
WhiteBoard	Use the WhiteBoard to draw and type onto a plain white background. A Selections toolbox gives you a choice of colors, line widths and other characteristics. The WhiteBoard and the hotWeb Transparent Collaborator are similar, except for the background. To open the WhiteBoard, click the WhiteBoard button on the Top Toolbar. The Whiteboard opens in a hotWeb window. To send or email a screenshot of the Whiteboard (with mark-ups) to all session users, select Send Screenshot or Email Screenshot from the hotWeb Collaborate menu. More information: See WhiteBoard and Selections Toolbox in the online User Guide.
Transparent Collaborator	You can mark-up and draw over the contents of a hotWeb or Whiteboard window. From the hotWeb Collaborate menu, select Transparent Collaborator. This brings up the Selections Toolbox, which has options for color, line width, text, area, and more. To send or email a screenshot of your current hotWeb window (with mark-ups) to all session users, select Send Screenshot or Email Screenshot from the hotWeb Collaborate menu. More information: See Transparent Collaborator, Selections Toolbox and hotWeb in the online User Guide.
Collaborate	You can edit the contents of a hotWeb window. From the hotWeb Collaborate menu, select Full Control. Any user who has selected Full Control may edit the file at the same time. To prevent other users from editing while you edit, select Exclusive Control instead. More information: See Collaborate in the online User Guide.

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Top Toolbar Features

These are the Top Toolbar features. Also see: Features, Middle Toolbar, and View Selector.

Note: The Top Toolbar disappears when Simple Control is enabled. To enable or disable Simple Control, right-click on any visible toolbar, and select Simple Control from the menu.

Top Toolbar

Close	To close the session, click the Close button.
Transcript buttons	You can save, print, and email transcripts of the text displayed in the panel above the Middle Toolbar. To save a transcript, click the Save Session Transcript button (diskette) in the Top Toolbars, and enter a filename and location. The transcript is saved in rich text format (RTF), with a .HCS extension. To print a transcript of an open session, click the Print button (printer) in the Top Toolbars. You can email a transcript of an open session directly from hotComm, in rich text format (RTF) or plain text. To email the transcript, click the Email Session Transcript button (mailbox) in the Top Toolbars. An email message opens for you to complete and send. More information: See Transcripts in the online User Guide.
Edit buttons	The Cut, Copy and Paste buttons have standard Windows Edit behavior.
Print buttons	The Print, Print Preview and Page Setup buttons have standard Windows Print behavior.
About hotComm	Click the About button to display copyright and revision information.

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For more extensive and specialized information, see the hotComm Support web site.

Please send comments about this document to Support@1stWorks.com.