Support Contacts
The Support Room is closed on Monday, September 1, for Labor Day. For urgent issues, send email to support@hotComm.com.
- Online Event Support Room with live 1stWorks Support reps. This room is open during the event. The password is TEST.
If the Event Support Room is not available, click to visit the main 1stWorks Support Room.
- Direct connections:
Lite - relay:supportVEM
Std/Pro - select Relay, then SupportVEM
Direct link (password= test):
hotcomm://relay:supportVEM
- E-mail: support@1stWorks.com.
Please set your email filters to allow all mail from 1stWorks.com and hotComm.com. If you don't get a reply from us, check your spam or junk mailboxes.
Audio Test Room
- Audio Test Room (open 24x7). Click here to listen to a recording:
hotComm CL password is TEST.
Alternate link: Audio Test Room
Direct connections:
Lite - relay:test
Std/Pro - select Relay, then Test
Direct link (password= test):
hotcomm://relay:test