Downloads

hotComm CL is a Windows product. You can download and install it and use it in hotComm rooms and events that allow hotComm CL.

This download includes hotComm CL and a utility that builds a shortcut that connects directly to a specific room. If you do not want the room shortcut, see Download hotComm CL.

How to Install hotComm CL with the Room Shortcut

To download and install hotComm CL:

1. Click the Download hotComm CL button. When you get the File Download window, Select Open or Run, not Save. .

   Do not uninstall before updating. Select Open or Run, not Save. You MAY need to re-start your computer after some updates. The current revision is: (4.6Mb)

   
   
   
   
   
2. Run the installer (hclsetupr.exe). If you selected Run or Open, it starts automatically. Follow instructions in the installation screens.
   
   
3. When you are prompted to add a shortcut, click Yes.
   
   
   
   In Room Shortcut Setup:
   
   For Relay Server, enter the relayserver your room is on, such as Relay3, DLR1, etc.
   
   For Room, enter the roomname you are given, such as: Support, Test, etc.
   
   Then click OK.
   
   
   
   This adds a shortcut to your desktop labeled "Connect to roomname on relayserver".
   
   When you are prompted to add another shortcut, click No.
   
   
4. At the end of the installation program, hotComm starts.
   
   If your privacy or security products challenge hotComm, always allow hotComm to access any site.
   
   
5. If you get a message saying you need to update, it usually means that you have a copy of the old installer saved on your computer. Click here to update: Update CL. Click here for About the Update Notice.

Test Audio and Connection

1. Important! To verify that your computer will work correctly with hotComm technology, click this link: Audio Test and wait at least 15 seconds for the pre-recorded message. The hotComm CL password is: test.
   
   
2. Disconnect from the Audio Test room and connect to your room or webinar.
   

Connect to Room or Webinar

About the Update Notice

How to Delete Saved Installers

Find and delete all copies of the installation program (hclsetupr.exe):

1. Open the Windows Start menu. Select Search or Find.
   
   
2. Select Files and folders, and type hclsetupr.exe as the filename. Click Search.
   
   
3. Highlight all files that were found and press the Delete key.
   
   
4. Close the search or find windows.
   
   

hotComm Auto Updates

1. Start hotComm CL.
   
   
2. Right-click the hotComm headset icon in your Windows taskbar, and click About hotComm CL
   
   
3. In the About hotComm window, un-check Allow Auto Update and Allow Auto Download.

How to Delete Temporary Files

How do I delete Temporary Internet Files (clear cache)?

• Windows Control Panel - delete Temporary Internet Files:
  
  Windows Vista
  
  1. Click the Windows Start menu.
  2. Select Control Panel, (or Settings and then Control Panel).
  3. Select Internet Options, (or Network and Internet Connections and then Internet Options).
  4. Under Browsing History, click the Delete button.
  5. In the Delete Browsing History window, click the Delete Files button.
  6. When asked if you are sure you want to delete all temporary Internet files, click Yes.
  7. To close the windows, click Close, then Ok
  
  Windows XP
  
  1. Click the Windows Start menu.
  2. Select Control Panel, (or Settings and then Control Panel).
  3. Select Internet Options, (or Network and Internet Connections and then Internet Options).
  4. Select the General tab.
  5. In the Temporary Internet Files section, click the Delete Files button.
  6. Do not check the clear Offline Content box. Click Ok.
  7. Close the Internet Properties and Control Panel windows.
  
  
  
  
• Internet Explorer - delete Temporary Internet Files:
  
  Internet Explorer 7.0
  
  1. Open Internet Explorer.
  2. Select the Tools menu.
  3. Select Internet Options.
  4. Under Browsing History, click the Delete button.
  5. In the Delete Browsing History window, click the Delete Files button.
  6. When asked if you are sure you want to delete all temporary Internet files, click Yes.
  7. To close the windows, click Close, then Ok.
  
  Internet Explorer 6.0
  
  1. Open Internet Explorer.
  2. Select the Tools menu.
  3. Select Internet Options.
  4. Select the General tab.
  5. In the Temporary Internet Files section, click the Delete Files button.
  6. Do not check the clear Offline Content box. Click Ok.
  7. Click Ok to close the Tools window.
  
  
  
  
• FireFox (Mozilla) - clear cache
  
  Firefox 3.0
  
  1. Open FireFox (Mozilla).
  2. Click the Tools menu.
  3. Click Clear Private Data.
  4. Check Cache. Note that any other checked items will also be cleared, so un-check any that you do not want to clear.
  5. Click the Clear Private Data Now button.
  
  Firefox, older versions
  1. Open FireFox (Mozilla).
  2. Click the Tools menu.
  3. Click Options.
  4. Click Privacy.
  5. Click the Clear button for Cache.
  
  
  
  
• Safari - clear cache
  
  Safari 3.1.2
  
  1. Open Safari.
  2. Click the Edit menu.
  3. Click Empty Cache....
  4. When asked if you are sure you want to empty the cache, click the Empty button.
  
  
  
  
• Opera - clear cache
  
  Opera 9.5.2
  
  1. Open Opera.
  2. Click the Tools menu.
  3. Click Delete Private Data.
  4. In the Delete Private Data window, click Detailed Options.
  5. Check Delete Entire Cache. Note that any other checked items will also be cleared, so un-check any that you do not want to clear.
  6. Click Delete.
  
  
  
  
• AOL - clear browser cache:
  
  AOL 9.0
  
  1. Click Settings.
  2. Select the Index tab, and click Internet [Web] Options.
  3. Under Browsing History, where it says to Delete temporary files, cookies, saved passwords, and web form information, click Delete.
  4. Wait while the files are deleted, then click OK.
  
  
  AOL 7.0
  
  1. In Keyword, enter: PREFERENCES. Or, on the Settings menu on the AOL toolbar, click Preferences.
  2. In the Organization section of the Preferences window, click Internet Properties (WWW).
  3. In the Temporary Internet Files section, click Delete Files.
  4. Click OK.
  
  
  
  
• Netscape - clear browser cache
  
  
  1. Open Netscape.
  2. Click the Edit menu.
  3. Click Preferences.
  4. Click Advanced. It expands to show a list of options.
  5. Click Cache.
  6. Click Clear Memory Cache.
  7. Click Clear Disk Cache.
  8. Click OK.

Netscape Download Manager - remove installation file

1. Click the Tools menu.
2. Click Download Manager.
3. Highlight the hotComm installation program and click Remove from list.
4. Close the Download Manager window.