Tips for techies includes ideas for advanced, technical users. Warning! This material may change without notice. Table of ContentsCustomizing IM-LiveThe material on customizing IM-Live has been moved. See Customizing IM-Live in the online User's Guide. Import Peers from Email - File FormatsThe format of the CSV (comma separated value) file that you import into hotComm must be similar to one of these formats:
Install multiple copies for the same accountYou can install multiple copies of hotComm for the same user account. This may be helpful if you want others to be able to contact you regardless of your location. If you do:
InstallTo install multiple copies for the same account:
If you registered the second installation before reading these instructions, decide which registration you want to keep. Delete the HCrg.Dat file from the computer with the registration you don't want (or move it to a backup location). Then, copy the HCrg.DAT from the computer with the registration you want to keep to the computer with the registration you don't want. Copy Peer List and Abbreviation ExpansionsIf the peer list on one of your installations is well established and you want to start with the same peer list on the other installation, you can copy it from one installation to the other. Note: this does not merge the two lists. It replaces one list with the other.
Similarly, you can copy established set of Abbreviation Expansions from one hotComm installation to another.
Warning! Before you copy any other files from the /USR folder, please read about "User Files", under Set up hotComm in the hotComm User Guide. Launching Microsoft Word in a hotWeb windowThe hotWeb collaboration feature requires that your Internet Explorer is configured for in-place activating of the document server. With in-place activating of the document server, the hotWeb window opens, and the Word document is displayed inside the hotWeb window. If hotWeb opens, but then Word documents are displayed in a Word shell instead of inside the hotWeb window, your Internet Explorer is configured to launch the document server as a stand-alone application, instead of in-place activation. Please see the following Microsoft problem report for information on how to update your Internet Explorer configuration: PRB: In-Place Activating Document Servers in Internet Explorer (Q259970). Raptor Firewall 503 ErrorIf your computer is behind a Raptor firewall, some HTTP and SMTP connections may be refused, displaying a '503' error. This may happen if the ISP that provides your HTTP server is not the same ISP that provides the DNS lookup for that server. FireTower, Inc. provides an explanation of how to configure your Raptor firewall to allow the connection. See the Raptor FAQs at http://firetower.com/faqs/general/http_smtp_denied.html. Dr. Watson reportsTo see how to set up and use Dr. Watson reports for sending us information on hotComm program failures, see About Dr. Watson. Top |